A total of 2 reviews of this product on Reddit.
1 point
·
1st Jul 2015
They sell replacements, http://www.amazon.com/Replacement-Office-Chair-Control-Mechanism/dp/B00CEY7B8O
1 point
·
13th Jun 2015
http://www.amazon.com/Replacement-Office-Chair-Control-Mechanism/dp/B00CEY7B8O/ May be able to find a new one.